About The

Chaiiwala® Foundation

Empowering and championing communities across the world

The chaiiwala® Foundation is one of our most exciting new projects. Every single day, we are grateful for the opportunities that have been presented to us and all the small things that may seem insignificant to us and we take for granted. At the same time, we also think about those across the world who have not been given the same privileges. chaiiwala® was created as part of our desire to give back to communities across the world. We are proud to announce the launch of the chaiiwala® Foundation which will work across the world trying to make a difference where we can. As an inclusive company we pride ourselves on our culture which promotes and champions every community regardless of race, ethnicity, culture, disability, age, or religion.The chaiiwala® Foundation will continue this open culture by supporting as many different projects as possible.Please continue to check our News page for regular updates on how the chaiiwala® Foundation is helping to empower and champion communities across the world.

We really

Care for the environment

Caring for the environment that we operate is one of the biggest challenges we face across the globe. At chaiiwala®, we are tackling these issues directly to ensure we remain as sustainable as possible. We are working diligently to ensure we recycle as much as we can  – from our cups to reducing waste inside and outside our stores.

Going forward we have committed to reducing our carbon footprint by building greener branches and safeguarding water. We recognise that more can be done and we are doing our utmost to minimise our environmental footprint where we can.

Chaii for a Chaii

Alongside our bit to help protect our environment, we have also sought support from our staff via dedicated training programs and manuals. Many of our valued customers have also got into the action by helping us recycle their waste. We recently invested in the design and production of our “Cups for Life”  to help reduce the amount of cup waste.

Greener stores

As chaiiwala® expands and more branches are open we have taken a firm commitment to ensure we try to be as green as possible with our construction and build. As a result, we have committed to using sustainable products and materials within all our new stores from our lighting to our heating.

Saving water

Water is a precious and valuable gift and a key part of our daily operation. We have tasked ourselves to ensure we minimize water wastage where we can and this is now a key part of our training for staff and existing and future chaiiwala® franchisees to become responsible as much as possible.

Ethical Sourcing

Sourcing Responsibly

At chaiiwala®, we are all about being responsible and taking responsibility. We firmly believe in sourcing the right product but even more importantly is knowing its journey. We have a made a commitment from the outset to ensure we source sustainably wherever possible – as much as possible.

Our Commitment

We try our best to understand the ethos and attitude of every part of our supply chain to ensure our customers have that peace of mind they are also purchasing sustainable produce. We work with several local suppliers to give back to the community and help create the best food around in the most ethical way.

Local Support

Where we can, chaiiwala® does its best to support local independent suppliers around our stores. We vehemently believe in giving back to the community we serve and helping as many businesses and individual as we possibly can.

Our Drinks

Our approach to all of our drink products is to ensure a long-term supply of high-quality, ethically sourced ingredients which means we only source products that fit this criterion.

Our Store Products

All our products that are used in our stores are purchased by understanding the obligation of our suppliers to sustainability, social responsibility and their commitment to the community.

Social Footprint

Making a mark in the community

Tea or Chai has the wonderful power of bringing people together. Our aim is to unite the communities that we operate. Every cup of chaii we serve represents the entire community we serve and the very foundations of the chaiiwala® business model.

Diversity and Inclusion

Since our inception we have championed the need to be an inclusive and diverse community. We exist to serve the community that we are part of which means the very nature of our existence has inclusivity and diversity at its core. Our aim is to welcome every member of society with open arms and create a culture that is warm, understanding and friendly.

The very nature of our business stems from diversity which means we are open to everyone regardless of race, ethnicity, culture, disability, age, or religion. chaiiwala® is proud to be an inclusive company.

Changing lives

Our vision is make a positive impact in the communities we serve and change lives for the better – by giving opportunities to those who ordinarily would not have been given that chance.

As a company which is motivated by seeing others happy, we have an ethos of helping build careers. Wherever possible we want our team and staff to progress in life and in their job. This includes a chance to move up the ladder from the store all the way to running their very own chaiiwala® as an operator or manager. This is one of the main motivations for the management team of chaiiwala® and one we will strive to staying committed to.