PRIVACY POLICY 2017-12-22T10:17:10+00:00


This privacy policy governs personal data we collect from you during your use of the website located at

At Chaiiwala® we are committed to protecting your privacy. Therefore, we comply with the requirements of the Data Protection Act 1998 (the “DPA”) and will take all the steps we can to ensure that your data is secure, and monitored – both internally and externally.

We will only collect your personal data:

  1. When you sign up to our newsletter
  2. When you fill in your details for an Event enquiry
  3. When you fill in your details regarding a Franchising enquiry
  4. If you apply for any of our Jobs
  5. If you fill in our Contact Form

Events, Franchising & Contacting us
Where you Contact Us regarding an enquiry for an Event, a Franchise or generally we will use the information you have provided to respond. We will keep your information if we need to contact you again, unless you choose to opt-out.

User Sign-up
If you sign up to the Chaiiwala® newsletter, we will use your email information to send you newsletters or promotions which we think may interest you and keep you up to date with all things Chaiiwala®. You can choose to opt out of this by clicking the unsubscribe button at the bottom of any emails you receive from us.

To enable us to monitor and improve the Chaiiwala® website, we gather certain aggregated information about you when you use it, including details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of the Chaiiwala® you visit.

We may aggregate statistics, traffic patterns and related site information and disclose such aggregate data to third parties for marketing, advertising or other promotional purposes but such aggregate data will not include any personal data.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Be aware that information stored in Cookies is completely private, and the user identify cannot be tracked or traced.

How to contact Chaiiwala®
If you have any questions about how your data is used, please contact us through our contact us page.

What if I no longer want you to store data about me?
If you no longer wish to have your personal details stored with us, feel free to contact us via the contact us page, or write to us to have them removed from our database.

How confidential is the data you hold about me?
We are the “owner” (or “data controller” for the purposes of the DPA) of your personal data and will not sell, share or transfer this data without your consent.  Should it be appropriate, we will release your information to law enforcement agencies. We may also transfer or disclose your information to our professional advisers and to such other parties as we consider necessary in the administration of the website and our related business.

Opting out
You can opt out of receiving various communications from us by contacting us through our contact us page.